Front Desk Attendant - Operations Department

 

Mackenzie Jones
Dubai, UAE

Posted today
Ref: HP279-3043

The Role

Reports to Office Manager
Location Middle East

To operate switchboard and handle reception area activities. Serves as the first point of contract with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.

Primary Duties and Responsibilities
- Switchboard - Operate the switchboard, screen and route incoming telephone calls, take messages, and answer incoming queries
- Reception - Greet visitors, sign in and out on guest register, receive deliveries and co-ordinate outside delivery/courier services, answer queries from visitors and callers, and refers them to the appropriate person
- Other - receive and send faxes, ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner, update phone records, including issuing of extension numbers, provide conference call booking information to staff, administration procedures for new hires i.e. issue security key, specify phone extension, book meeting rooms and maintain tidiness
- Other administrative duties as required
- General maintenance of the reception area
- Work towards being a high quality internal service provider and to ensure that all administrative support requirements are being met
- Handle issues arising around security, maintenance, and office supplies
- Act in accordance with regulations

Requirements

- High school certificate (equivalent) or higher
- Must possess a minimum of one years experience in front desk or receptionist role
- Basic PC skills on excel and word
- Basic keyword skills (at least 25 wpm)
- Strong organizational skills
- Excellent oral communication and interpersonal skills
- Must possess a professional telephone manner
- Demonstrated ability to work under pressure
- Demonstrated ability to work on own initiative
- Demonstrated team player
- Must possess a warm, friendly and professional demeanor

About the Company

Mackenzie Jones Middle East has decades of HR, Industry & Commerce, Marketing, Banking & Financial Services, Sales, Secretarial & Business Support, Information Technology, Retail & Hospitality, Strategy, Change & Consulting recruitment expertise. Along with a deep understanding of key market sectors and regions, we never forget to treat clients, companies and candidates as individuals who have unique needs.
So we always listen, constantly learn, occasionally challenge and frequently advise. Its all part of a service renowned for its courtesy, consideration and dedication. Based in Dubai since 2006, our office covers the GCC and Levant countries and with the right regional expertise, we are the leading specialists.
Were growing rapidly because people appreciate our honesty, commitment and results.
Areas of specialties we recruit for are: Human Resources, Industry & Commerce, Marketing, Banking & Financial Services, Sales, Secretarial & Business Support, Information Technology, Retail & Hospitality, Strategy, Change & Consulting.